Absolutely NO returns are accepted due to sanitary reasons, so please ensure your order is correct before purchasing. However we will issue a STORE CREDIT (minus shipping) when it's an error on our part of your order. Every order is packed with extreme care and attention to detail to ensure a safe & satisfying delivery to your doorstep.
We are not responsible nor liable for orders sent to the wrong address (ensure you input your correct address), lost or damaged due to poor handling from USPS. If your order arrives to you damaged or hasn’t arrived after 2 weeks, please contact USPS customer service with your tracking number for resolution from USPS.
Acts of God, holidays & inclement weather can delay shipping. Please check your tracking number on USPS.com after receiving it via email for updates. We ship to the U.S only EXCLUDING Hawaii, Puerto Rico and Alaska.
We believe in honest, fair and true customer service. Your satisfaction is our goal with every purchase. If you have any questions, please feel free to give us a call at 407-666-1414 Monday - Saturday 10 a.m. to 7 p.m. EST.